Horrible shipping experience! Product arrived damaged, Packaging was torn, product was missing in the carton box , no compensation no reply., don't use this shipping compny again., beaware u lossmoney
תשובת הספק:
According to the feedback pictures, it cannot be confirmed whether the goods were lost during transportation. But out of our desire to provide you with a high-quality service experience, we will compensate you with up to twice the actual cost and cover the cost of the goods through insurance. And throughout the entire process, we actively addressed issues and communicated solutions with you. We also offer you a discount on your order. But the compensation amount you want is much higher than the actual value of the goods, which does not comply with the compensation process
13 Mar 2024